AppCold
← All case studies

Case study · Logistics

Explore how a logistics firm cut tool costs with custom software

Dispatch ran on 14 SaaS tools glued together with automation add-ons. We replaced the core with one custom dispatch platform — and had a working prototype in production in three weeks.

Client
Freight forwarder · ~200 employees, 3 depots
Industry
Logistics
Duration
3 weeks to prototype · 4 months to full rollout

The challenge

Planners worked across a TMS, two tracking tools, spreadsheets, a form builder and several automation platforms. Licence costs grew with every new driver and depot.

Because data was copied between tools, a single changed delivery address could take three people and four systems to update.

Our approach

  1. 01

    Stack audit

    One week to map every tool, cost and data flow — and decide which ones were core and which were commodity.

  2. 02

    Prototype

    Two weeks to ship a dispatch board with live tracking to one depot, running alongside the old tools.

  3. 03

    Rollout

    Depot by depot over four months, retiring each SaaS tool as soon as its last user moved over.

  4. 04

    Keep the commodity

    Accounting, email and fuel cards stayed on proven products, connected through APIs.

The results

Annual tooling cost, before and after
SaaS stackCustom platform
  • Software subscriptions−77%
    186 €k
    42 €k
  • Automation add-ons & connectors−100%
    38 €k
    0 €k
  • Platform maintenanceNew
    0 €k
    19 €k
Monthly tooling cost during rollout (€k)
01021
M1M2M3M4M5M6M7M8
Monthly tooling cost during rollout
M118.7 €k
M218.7 €k
M317.9 €k
M414.2 €k
M510.6 €k
M67.4 €k
M75.6 €k
M85.1 €k
“We stopped paying per seat for tools we were fighting against. The platform pays for itself every quarter.”
— Managing Director, freight forwarder

Technology

Illustrative example based on typical AppCold projects in this industry. Client details are anonymized and figures are rounded.

Ready to make your stack work harder for you?

Start with a free stack audit. In 48 hours you get a clear report and a fixed quotation — no surprises, no agency markup.